Checking on the status of your account.
When transferring your super to brightday, it's normal for this to take up to four weeks as it takes time for your current super provider to process your request to rollover your super. Your brightday super account will be active once your paperwork is received and processed.
This video covers how to:
- Check on the status of your account. (It may take several days after the forms are submitted for the account to become active).
- Use the transaction platform to research investments, access FAQs and forms while waiting for your funds to arrive.
If you have any questions do not hesitate to contact our friendly team on 1800 458 656 - between 8.30am and 5.30pm Monday to Friday (AEST) or you may click here for more options.